Q1:Do you accept ODM order?

A: We are happy if you have your own design idea. We will develop the products for you.

Q2:What is your Major Market?

A: Our current major market is in Australia,New Zealand, UK, and Europe.

Q3:What is the packing style? How do you print the shipping mark? Can we add a poster on the carton?

A: Usually we quote our products with Brown or White carton. The products are knock-down packed. For example, the kennel should be knocked down into 8 panels including front panel, back panel, left and right side panels, 2 pcs roof panel and 2 pcs of floor panels. Also we have placed a metal ware bag and 1 page Assembly Instruction in the carton. 

Regarding the shipping mark, we will made a draft for customer confirm before mass production, so you needn’t worry about the marks on the carton which is not you want!

Also, if  you need 4-color printed carton, or add a poster on the brown carton, we will quote you the extra charge. If your order quantity is not large enough, we don’t suggest you use this expensive material,  because the average cost for this printing is very expensive.

Q4:What is your quotation terms?

A: Usually we quote FOB XIAMEN or FOB FUZHOU price. If you need CIF Quotation, it is ok. We just add the Sea Freight and Insurance Charge on our FOB price. Xiamen or Fuzhou is one of the most biggest ports in South-East China, so there are many international Forwarders in our city. We can manage the shipping easily.

Q5:What is your best selling products?

A: We have much experience in manufacturing wood pet products such as kennels, hutchs, chicken coops and bird houses. We also manufacture wood garden products such as garden chairs. Pet Carriers

Q6:What is the Payment way for our order?

A: We usually accept T/T and L/C Payment term.

T/T: you need to pay 30% deposit when you confirm the order, and after shipping, we will present you BL copy. After received your 70% balance payment, we will release the original documents to you by speed post such as DHL , TNT.., or Tele Release the Bill of Lading.

L/C: in this way, we will charge extra USD250 for the extra bank charge.

Q7:What is the Miminum Order Quantity?

A: Generally, the MOQ for each model is 100 pcs / size. The total order should be at least 1*40 feet container. Anyway, you can check with us. Maybe we can get the orders together in production. In this occasion, the lead time will be longer than usual.